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Crownz Terms and Conditions

Welcome to Crownz Casino. We are operated by Dama N.V., a company registered and established under the laws of Curaçao. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before creating an account or placing any bets at our casino.

General Terms

At Crownz, we provide online casino gaming services to players worldwide, subject to local laws and regulations. Our platform operates under a Curaçao Gaming Control Board license issued via Antillephone N.V. These terms constitute a legal agreement between you and our company, governing your use of our services.

By registering an account with us, you confirm that you understand and accept all terms outlined in this document. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

Eligibility Requirements

To use our services at Crownz Casino, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction
  • You must provide accurate and complete registration information
  • You must not be a resident of any restricted jurisdiction
  • You must have the legal capacity to enter into binding agreements
  • You must not be self-excluded from gambling activities

We reserve the right to verify your identity and eligibility at any time. Failure to meet these requirements may result in account suspension or closure.

Account Registration and Security

When you create an account with Crownz, you agree to provide truthful and accurate information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We recommend using strong passwords and enabling two-factor authentication where available.

Each player is permitted only one account. Creating multiple accounts may result in closure of all accounts and forfeiture of any winnings. You must notify us immediately if you suspect unauthorized access to your account.

Deposits and Withdrawals

At our Crownz Casino platform, we accept various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. The minimum deposit and withdrawal amount is €20 or equivalent in your chosen currency. We support EUR, USD, CAD, and various cryptocurrencies including Bitcoin, Ethereum, and Litecoin.

Withdrawal limits are as follows:

  • Daily limit: €2,500 (or currency equivalent)
  • Weekly limit: €5,000 (or currency equivalent)
  • Monthly limit: €20,000 (or currency equivalent)
  • VIP players may have higher limits at our discretion

We process withdrawals within 24 hours for verified accounts, though processing times vary by payment method. Cryptocurrency withdrawals are typically instant to 2 hours, while bank transfers may take 5-7 business days.

Bonuses and Promotions

We offer various bonuses and promotions at Crownz, including our Welcome Package of €5,000 and 500 Free Spins. All bonuses are subject to specific terms and conditions, including wagering requirements and time limits. You must meet all requirements before withdrawing bonus winnings.

Our current welcome offer includes:

  • 1st Deposit: 150% bonus + 100 Free Spins (Code: CC1)
  • 2nd Deposit: 100% bonus + 150 Free Spins (Code: CC2)
  • 3rd Deposit: 50% bonus + 250 Free Spins (Code: CC3)

We reserve the right to modify or cancel promotions at any time. Bonus abuse or fraudulent activity may result in forfeiture of bonuses and account closure.

Gaming Rules and Conduct

When playing games at our casino, you agree to play fairly and in accordance with game rules. We prohibit any form of cheating, collusion, or use of automated software. Our random number generators are regularly tested to ensure fair play.

Maximum cumulative profit limits apply based on your player tier:

  • Standard users: €5,000 per 24-hour period
  • Medium tier users: €25,000 per 24-hour period
  • VIP users: €100,000 per 24-hour period

Any winnings exceeding these limits may be voided at our discretion. Progressive jackpot wins are excluded from these limits.

Responsible Gaming

We are committed to promoting responsible gambling practices. Our platform includes various tools to help you maintain control over your gaming activities, including deposit limits, session time limits, and self-exclusion options.

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations. We provide links to support services and will assist you in implementing appropriate restrictions on your account.

Privacy and Data Protection

We respect your privacy and handle your personal data in accordance with our Privacy Policy and applicable data protection laws. We use your information to provide our services, prevent fraud, and comply with legal requirements.

We may share your information with payment processors, game providers, and regulatory authorities as necessary to operate our services and comply with legal obligations.

Intellectual Property

All content on our website, including games, graphics, text, and software, is protected by intellectual property rights. You may not copy, reproduce, or distribute any content without our written permission. Game content is licensed from our providers and subject to their terms.

Dispute Resolution

We strive to resolve all disputes amicably through our customer support team. If you have a complaint, please contact us at [email protected] with full details. We will investigate and respond within a reasonable timeframe.

If we cannot resolve your dispute internally, you may refer the matter to our licensing authority or an approved alternative dispute resolution service.

Limitation of Liability

We provide our services on an "as is" basis and make no warranties regarding uninterrupted service or error-free operation. Our liability is limited to the amount you have deposited with us. We are not liable for any indirect, consequential, or punitive damages.

Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes will be subject to the exclusive jurisdiction of the courts of Curaçao, unless mandatory local consumer protection laws provide otherwise.

By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms. We recommend reviewing these terms periodically for any updates.

Content updated: May 20, 2026